Archive for the ‘Software Updates’ Category


VPS Control Panel Update
June 28th, 2010

We are pleased to announce another update to our virtual private server control panel.

Effective immediately all our virtual private server customers will have access to graph information showing current and past information on the cpu, memory and network traffic. This can be accessed by selecting the statistics link at https://manage.europhase.net

VPS Control Panel Graphs

The release of 11.25.0-RELEASE_42399 and 11.25.0-CURRENT_42399 introduced a configuration issue that may cause Apache configuration syntax errors on servers with no accounts when the mod_userdir tweak is enabled. The condition will present itself upon addition of the first account to the server. This issue is quickly addressed by rebuilding the Apache configuration file.

Symptoms:
The following error can be seen in the cpanel error_log and when attempting to restart Apache:

UserDir “enable” keyword requires a list of usernames

Newly created websites would be sent to defaultwebpage.cgi instead of the appropriate document root.

Resolutions:
1.) New builds, 11.25.0-CURRENT_42400 and 11.25.0-RELEASE_42400, have been published to address the issue. This issue will not be present on subsequent new installations. Upgrading a currently affected system will resolve this issue.

2.) Rebuilding the Apache configuration after the addition of the first account will permanently resolve this issue.

From the command line:
/scripts/rebuildhttpdconf
/scripts/restartsrv_httpd

or

/scripts/autorepair userdir_enable_fix
/scripts/restartsrv_httpd

From the WHM:
Service Configuration -> Apache Configuration -> Global Configuration ->
Save -> Rebuild Configuration and Restart Apache

Note:
The Apache configuration may be rebuilt as a result of other changes made in the WHM. Your new installation may not experience this issue as a result the the Apache configuration being rebuilt automatically.

Spam Assassin Ruleset Bug
January 2nd, 2010

Dear VPS/Dedicated cPanel Customers

A bug has been discovered within the SpamAssassin ruleset that will mark messages sent in the year 2010 and beyond with a higher spam score than expected. This bug can result in legitimate mail being flagged as spam.

A hot fix has been issued that will address this issue and will automatically update the SpamAssassin ruleset toresolve this issue. If you have automatic cPanel updates enabled, no further action is required.
If you do not have automatic cPanel updates enabled, you can manually update the SpamAssassin ruleset by executing the following commands in a root shell:

/scripts/autorepair spamd_y2010_fix

For a more detailed explanation and information on resolving this problem on a non-cPanel environment, please review:

https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6269

If you need any assistance or have any questions, please raise a support ticket.

Regards,

The Europhase UK Team

Please be aware we updated Installatron to the latest version last night which upgraded the following scripts to the versions below. This was done with no interruption to your service.

Upgraded PHPlist to version 2.10.10
Upgraded SugarCRM to version 5.2.0e
Upgraded phpCOIN to version 1.6.1
Upgraded Drupal to version 5.18
Upgraded Drupal to version 6.12
Upgraded Moodle to version 1.9.5
Upgraded Magento to version 1.3.1.1
Upgraded Coppermine to version 1.4.24
Upgraded phpMyFAQ to version 2.0.14
Upgraded Simple Machines Forum to version 1.1.9
Upgraded Soholaunch to version 4.9.3r21

Some minor fixes and optimizations are also included in this update.

If you have any questions regarding this update or if you are experiencing any issues with any of the above scripts please do not hesitate to contact us.

Regards,

The Europhase UK Team

cPanel 11.24 Updates
December 1st, 2008

A new version of cPanel (11.24) was released today. There has been a significant number of changes with this release such as improved performance and memory utilization.

We have fully tested the new release and will be implementing it on all of our production servers over this coming weekend (12-19-2008 – 12-21-2008).

This upgrade will not effect your service.>

If you have any questions, please do not hesitate to contact us.

Regards,

The Europhase UK Team