Archive for the ‘Service Updates’ Category


VPS Control Panel Update
June 28th, 2010

We are pleased to announce another update to our virtual private server control panel.

Effective immediately all our virtual private server customers will have access to graph information showing current and past information on the cpu, memory and network traffic. This can be accessed by selecting the statistics link at https://manage.europhase.net

VPS Control Panel Graphs

2009 Festive Period Support
December 21st, 2009

Dear Customers

We would like to inform you that our technical support department will remain open during the entire festive period. Please continue to use our web based helpdesk (https://www.europhase.net/clients/) if you have any problems with your service.

Our sales telephone line will not be open on the 25th & 26th December and the 1st January however if your request is urgent please call and leave a voicemail which will be acted on as a matter of priority. E-Mail is the next best alternative and while non-urgent tickets may be a bit longer over the holiday period, you will always receive a response to your enquiries within a few hours.

If you have any questions, please do not hesitate to contact us.

Europhase UK would like to wish you all a very Merry Christmas and New Year.

Thank you for your continued custom & support throughout 2009.

Regards,

The Europhase UK Team

100% Uptime – August 2009
September 1st, 2009

Dear Customers

We are pleased to announce that we have once again achieved perfect 100% uptime during the month of August 2009.

Our servers average response time last month is 0.094s which is one of the industries lowest response times and ensures your website loads immediately for your customers.

If you have any questions, please do not hesitate to contact us.

Regards,

The Europhase UK Team

Dear Customers,

We are once again pleased to announce we have achieved 100% uptime for the month of June. This repeats the last 6 months of outstanding performance that our customers have grown to expect from us.

Our servers average response time last month is 0.100s which is one of the industries lowest response times and ensures your website loads immediately for your customers.

If you have any questions, please do not hesitate to contact us.

Regards,

The Europhase UK Team

100% Uptime – May
June 2nd, 2009

Dear Customers,

We are pleased to inform you that we have yet again surpassed our uk web hosting 99.9% uptime SLA guarantee by achieving 100% uptime on all services for the month of May. We now have 100% uptime for the whole of the year so far and we will continue to provide you the service you have grown to expect from us.

Our servers average response time is 0.104s which is one of the industries lowest response times and ensures your website loads immediately for your customers.

If you have any questions, please do not hesitate to contact us.

Regards,

The Europhase UK Team