Archive for the ‘Service Updates’ Category


VPS Control Panel Update
June 28th, 2010

We are pleased to announce another update to our virtual private server control panel.

Effective immediately all our virtual private server customers will have access to graph information showing current and past information on the cpu, memory and network traffic. This can be accessed by selecting the statistics link at https://manage.europhase.net

VPS Control Panel Graphs

2009 Festive Period Support
December 21st, 2009

Dear Customers

We would like to inform you that our technical support department will remain open during the entire festive period. Please continue to use our web based helpdesk (https://www.europhase.net/clients/) if you have any problems with your service.

Our sales telephone line will not be open on the 25th & 26th December and the 1st January however if your request is urgent please call and leave a voicemail which will be acted on as a matter of priority. E-Mail is the next best alternative and while non-urgent tickets may be a bit longer over the holiday period, you will always receive a response to your enquiries within a few hours.

If you have any questions, please do not hesitate to contact us.

Europhase UK would like to wish you all a very Merry Christmas and New Year.

Thank you for your continued custom & support throughout 2009.

Regards,

The Europhase UK Team

100% Uptime – August 2009
September 1st, 2009

Dear Customers

We are pleased to announce that we have once again achieved perfect 100% uptime during the month of August 2009.

Our servers average response time last month is 0.094s which is one of the industries lowest response times and ensures your website loads immediately for your customers.

If you have any questions, please do not hesitate to contact us.

Regards,

The Europhase UK Team