Archive for the ‘Service Issues’ Category


Possible LINX Issues
February 2nd, 2011

Dear Customers,

We are hearing rumours that there may be issues @ LINX again this evening and judging by the LINX network graphs it would confirm this. The traffic stats can be viewed here: https://www.linx.net/pubtools/trafficstats.html

As always we will keep an eye on things and let you know if any serious issues crop up.

Regards,

The Europhase UK Team

DDOS Attack @ Manchester POP
February 2nd, 2011

Dear Customers,

With the help of our upstream, we have just successfully mitigated a very heavy DDoS attack destined for our Manchester POP which lasted approximately 10 minutes. This did not cause an outage however customers may have noticed slow speeds during this period.

Our apologies go out to anyone affected during this short period.

Regards,

The Europhase UK Team


Dear Customers,


VPS Server Control Panel Update


We will be upgrading the VPS server control panel at 23:00 today. VPS Customers may experience slow response times for no more than 60 seconds. Users will also be aware of small interface improvements as we bring in new features and bug fixes.


Completed:

The maintenance was completed as planned.


Please feel free to contact us for any further information or clarifications.