Effective immediately all our virtual private server customers will have access to graph information showing current and past information on the cpu, memory and network traffic. This can be accessed by selecting the statistics link at https://manage.europhase.net

You can check your diskspace two seperate ways.

Once you have logged in to your dedicated server as root via SSH, type the following command in order to check the disk space usage: df -h

You can also login to your server web control panel at http://manage.europhase.net:5000 and check on the dashboard your server usage.

On Windows we recommend the SSH program “PuTTy.”
PuTTY.exe is a program that makes Windows users establish a secure connection to Linux (and Unix) terminals, among other things

PuTTY can be downloaded from the authors website
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

When you open PuTTy you will be presented with the following screen:

Please enter the IP address or hostname of your linux server and then press the Open button.

You will then be shown the following message:

Click Yes to this message. You will get this the first time you connect to a server.

You will then be asked to enter your username and password.

You can now enter commands into the SSH client.

Symptoms:
The following error can be seen in the cpanel error_log and when attempting to restart Apache:

UserDir “enable” keyword requires a list of usernames

Newly created websites would be sent to defaultwebpage.cgi instead of the appropriate document root.

Resolutions:
1.) New builds, 11.25.0-CURRENT_42400 and 11.25.0-RELEASE_42400, have been published to address the issue. This issue will not be present on subsequent new installations. Upgrading a currently affected system will resolve this issue.

2.) Rebuilding the Apache configuration after the addition of the first account will permanently resolve this issue.

From the command line:
/scripts/rebuildhttpdconf
/scripts/restartsrv_httpd

/scripts/autorepair userdir_enable_fix
/scripts/restartsrv_httpd

From the WHM:
Service Configuration -> Apache Configuration -> Global Configuration ->
Save -> Rebuild Configuration and Restart Apache

Note:
The Apache configuration may be rebuilt as a result of other changes made in the WHM. Your new installation may not experience this issue as a result the the Apache configuration being rebuilt automatically.

A bug has been discovered within the SpamAssassin ruleset that will mark messages sent in the year 2010 and beyond with a higher spam score than expected. This bug can result in legitimate mail being flagged as spam.

A hot fix has been issued that will address this issue and will automatically update the SpamAssassin ruleset toresolve this issue. If you have automatic cPanel updates enabled, no further action is required.
If you do not have automatic cPanel updates enabled, you can manually update the SpamAssassin ruleset by executing the following commands in a root shell:

/scripts/autorepair spamd_y2010_fix

For a more detailed explanation and information on resolving this problem on a non-cPanel environment, please review:

https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6269

If you need any assistance or have any questions, please raise a support ticket.

Regards,

The Europhase UK Team